Privacy Policy

Applicable Law

We are committed to protecting your personal data and the rights set out in this policy reflect your rights under applicable law. 

Applicable Laws in this policy means: (a) the Data Protection Act 2018 and the Data Protection and Electronic Communications (EC Directive) Regulations 2013; (b) the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) until such time as it may cease to apply in the United Kingdom; and (c) where applicable, any legislation ratifying or otherwise adopting the GDPR in the United Kingdom and any related or supplementary data protection laws or regulations. 

We recognise that as a global business, some of our customers are resident in jurisdictions other than England and Wales. In certain circumstances, the local laws of those jurisdictions may, where applicable, give you rights in relation to the personal data you provide to us. We expect that the rights set out in this policy will also provide you with such protection in relation to your personal data. Please email our Data Protection Officer at support@KotiMarket.com to discuss any further questions you may have.

Disclaimer

KotiMarket.com collects important customer information to improve and personalize your shopping experience. We use this information to communicate with our customers about our products, services, and promotions.

The privacy policy described below ("Privacy Policy") covers the entire KotiMarket.com website ("Site", "we", "us" or "our"). Phrases such as "you", "your" and other similar expressions refer to our customers or specific users of this site. By visiting and using the Site, you agree to the practices described in this Privacy Policy.

Information Collected

When you place an order, submit your account information, or participate in KotiMarket.compromotions or surveys, our site collects personal information from you, such as your name, email address, mailing address, and payment information (credit card numbers and bank accounts). KotiMarket.com uses the information you collect online to process and fulfill your order. Additionally, your email address may be collected at various points on the Site (including when you place an order with us) so that we can send you necessary email communications related to your order, such as order and shipping confirmations.

We also maintain a record of your purchase history, product interests, and any other membership information that we use to improve your shopping experience. Analytics, such as site usage and traffic patterns, are also considered to help us improve our website design, the products we manufacture, and the unique services we offer. At KotiMarket.com, we understand and acknowledge that we must store and use customer information responsibly.

Please note: You are not required to submit any information to our Site. However, if you do not provide the requested information, you may not be able to use certain features of our Site, including viewing our showroom, placing an order, or logging into other KotiMarket.com membership-related services.

Additional ways to get information

Cookies

As you navigate our site, your preferences are remembered through the use of temporary "session" cookies. Cookies allow our systems to collect information from your browser and track the navigation patterns you use as you navigate the site. We may also use technologies, such as our own cookies, to provide you with enhanced online display advertising tailored to your interests. Site users have the ability to accept or reject cookies at any time through their browser settings. If you choose to disable cookies, your user experience may be limited.

Site Statistics

Online information is collected to track user trends on our site. Analytical information, such as hits to our server, traffic patterns, and page views, shows us where our audience comes from and how they interact with us online. This type of information collected does not personally identify specific Site users. In addition, like most websites, our Site may use "web beacons," "pixel tags," or other tracking technologies to help us study our users' activities using non-personal information. This information may be combined with similar information collected from other users to help us improve KotiMarket.com products, services, and our overall site experience.

Sharing Information with Third Parties 

KotiMarket.com may also share your personally identifiable and/or non-personally identifiable information, including your name, address, email address, and any actions you take on our site or offline with a third-party advertising partner and its service providers in order to deliver advertisements tailored to your interests when you visit certain other websites.  Our advertising partner anonymizes the information you provide.

KotiMarket.com never rents or sells your email address. We do not share credit card information with third parties except to process your subscription payment and as required by law. If for any reason you choose to use a third-party website linked to our site, you do so at your own risk. We are not responsible for how these third-party parties collect, use, protect, or disclose the information you provide to them.

Age Requirement

KotiMarket.com is intended for users 18 years of age and older. If you are under 18 years of age, you are not allowed to send us any personal information.

Security

We use the best physical, electronic and administrative security measures to help us protect your personal information and credit card information. These safeguards help us prevent fraud and unauthorized use and maintain the accuracy of the information. In addition, we use commercially reasonable efforts to prevent access to your personal information by KotiMarket.com employees and business partners to ensure that your personal information remains secure at all times.

Changes to Policies

At our sole discretion, KotiMarket.com may change this Privacy Policy to better serve our customers. Please check back often for any new changes.

Summary
KotiMarket.com takes your privacy seriously. When contacting us, we want our customers to feel confident that their personal information and credit card information are protected. Just as we are dedicated to bringing you the best products, we are equally committed to providing our customers with a safe shopping experience. The personal information we collect from the site helps us better understand the interests of our audience in an effort to provide you with a better service.

If you have any questions or suggestions about our privacy standards, please email support@KotiMarket.com